Privacy Policy

We respect your privacy. This policy explains what personal data may be processed when you use Smart Marketing Spain’s website and support services, why it is needed and what rights you have.

Who Is Responsible for Your Personal Data?

The data controller is Jeanette Kristina Helen Bergstedt, trading as Smart Marketing Spain. NIF/NIE: Y5720252M. Tax address: C/ Pluton 7, Planta 3, Pta. A, La Florida, 03189 Orihuela Costa, Orihuela (Alicante), Spain. Privacy enquiries can be sent through the website’s support page.

What Information May We Collect?

When you submit a support request, we may process information you provide, such as your name, email address, selected business, subject and message. Technical data, including IP address, browser information and security data, may also be processed to protect the website against abuse and spam.

Why Do We Process Your Information?

  • to receive and manage support requests,
  • to answer questions and follow up on enquiries,
  • to protect the website and forms against spam, fraud and abuse,
  • to improve the website’s functionality and user experience.

Legal Basis

We process information where necessary to handle your enquiry, comply with legal obligations or pursue our legitimate interest in operating a secure and functional website. Where consent is required, for example for certain cookies or form features, we request it before processing.

How Long Do We Keep Your Information?

We retain personal data only for as long as needed for the purpose for which it was collected or as required by law. Support requests are deleted or anonymised when no longer needed for follow-up or documentation.

Third Parties and Service Providers

We use external service providers where necessary for hosting, forms, email, security, analytics and other website functions. Their processing of personal data is limited to what is necessary for the relevant services. Information about cookies and similar technologies is provided in our Cookie Policy.

Cookies and Analytics

The website may use essential cookies for functionality and security and, where required, cookies or similar technologies for statistics and analytics after consent. Visitors should be able to make appropriate choices through the website’s cookie settings.

Your Rights

Under applicable data protection law, you may have rights to access, rectify or erase your data, restrict processing or object to certain processing. You may also have rights to data portability and to withdraw previously given consent.

Contact Us About Personal Data

Questions about personal data and privacy can be sent through our support page. Select Smart Marketing Spain or the business concerned so your enquiry reaches the right place.

Last updated: 4 October 2026.